Which statements are true regarding the member assistance program?

The member assistance program (MAP) plays a crucial role in supporting individuals facing various challenges. When we consider its effectiveness, describing it as "highly effective" aligns with the program's established reputation for providing timely and helpful resources to members in need. This effectiveness is rooted in the program's ability to address a wide range of personal and professional issues, thereby fostering a supportive environment that contributes significantly to the overall health and wellness of its participants.

Within this context, the other statements—about the program being activated only by the Incident Command, its application primarily to mass casualty incidents, or not being essential—diminish its comprehensive role. The MAP is not limited to specific types of incidents or activation criteria; rather, it is designed to respond flexibly to a variety of situations affecting member well-being. Thus, recognizing the program as highly effective encapsulates its importance and broad applicability in promoting member health and wellness across different scenarios.